Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Certain perishable or expired goods are not eligible for exchange or refund.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

 

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us a message.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Call: (Eight Hundred) 551-5582 or Contact us to learn more, and find out where to get the most sophisticated skincare products, (and learn the latest techniques)!

Mountain Coast & American LASER University are your source for the most advanced aesthetic training and technologies:

ezPRF Platelet Rich Fibrin is more effective than PRP for Aesthetics
ezGel Filler
made from your own blood. A Longer Lasting alternative to foreign substances
NeuroMed
BLT OTC Topical Numbing Creams
Hydro-Screen Dr Paul Nassif’s Bio-Rhythmic Moisturizer
ProCell Therapies Dermabrasion
, Microchanneling & Hair Regrowth
Blossom B-PwT The Portable, Affordable Medical Grade LED Light Therapy
Omnia IPL
for Hair Removal and Skin Rejuvenation
Blossom SSR A truly non invasive skin rejuvenation and anti-aging service that rivals invasive medical level results
American LASER University – Concierge LASER, IPL & RF Training
Blossom Wand  At Home Skin & Serum Enhancement Wand
NovaThreads PDO Therapy – Thread Lift Directional Soft Tissue Molding
The Aesthetic Suite 3 Technologies, (IPL, LED & Microchanneling) 7 Services
Edge One Fractional CO2 Laser Resurfacing & Feminine Rejuvenation
Intracel RF Microneedling
for Acne Scars and Neck Tightening
SmoothCool Intense Pulsed Light & Skin Cooling Platform
NeuViva CO2 LASER Feminine Rejuvenation
Dermalight 
– 532 Solid State LASER for vascular and pigment
ClariFusion Ultrasonic Cosmeceutical Infusion System
TOTAL FACIAL RF  Six proven modalities deliver a TOTAL skin rejuvenation experience
EPILFREE Permanent Hair Reduction for all hair colors without a LASER!